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Contact Us – Custom LED Signage Manufacturer in Shenzhen

Reach our professional signage sales team for free design, quotation & global project support. 24/7 online service for worldwide clients.

Get In Touch For Your Custom Signage Project

Whether you are preparing a new commercial signage project or need professional technical consultation, the Maccan Signage team is ready to support you at any time.
You can fill out the inquiry form below, or connect with our sales team directly via the contact options listed.

WhatsApp Instant Online Chat

● 24-hour online customer reply.
● Directly send drawings, site photos and project requirements.
● Formal quotation delivered within 24 working hours.

Official Business Email

● Formal quotations, contracts and technical documents.
● Negotiation for large-scale international.
● projects. Delivery of design drawings & engineering files.

Office Meeting Appointment

● Face-to-face project consultation at our Shenzhen office.
● Sample viewing & signage solution discussion.
● One-stop global order communication

  • You can only upload 1 attachments at most
  • Supported formats: PDF,JPG,PNG,EXCEL,WORD,STP,IGS,DWG,DXF,PDF,STEP
  • The size of the uploaded file should not exceed 10MB

Contact Us

Fast Response & Professional Support

Our customer service and engineering team will respond to your inquiries within 24 hours in most cases.

Business Enquiries (Phone / WeChat): +852 6959 3497

WhatsApp / Viber: +852 6959 3497

Official Email : info@maccansignage.com

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Frequently Asked Questions

How do I start a signage project?
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Simply send us your project requirements, drawings, dimensions, reference images or even an initial idea.

Our team will review your requirements and recommend a suitable signage solution based on your design concept, application environment, materials, lighting requirements and installation conditions.

Are you a signage manufacturer or a trading company?
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We are a professional signage manufacturer with our own production facility and engineering team.

We provide end-to-end signage services, including design coordination, engineering drawings, precision manufacturing, quality inspection, export packaging and worldwide delivery.

Our goal is not only to manufacture signs, but also to support customers throughout the entire project from design development to delivery and installation.

What types of signage do you manufacture?
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We manufacture a wide range of custom signage, including:

  • Architectural Signage

  • Illuminated Signage

  • Channel Letters

  • Wayfinding & Directional Signs

  • Monument Signs

  • Pylon Signs

  • Hotel Signage

  • Retail & Storefront Signage

  • Corporate Identity Signs

  • Shopping Mall Signage

  • Interior & Exterior Signs

  • Digital Signage

    Every signage product can be customized according to the project's branding, architecture, function and installation environment.

Can you provide custom signage design and engineering?
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Yes. Our design and engineering team can support:

  • Signage concept design

  • 3D renderings

  • Shop drawings

  • Structural drawings

  • Electrical layouts

  • Installation drawings

    We can also optimize the design for manufacturing, installation, durability and cost efficiency while maintaining the original design concept.

Can you manufacture signage according to our brand guidelines?
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Yes. We can manufacture signage according to your brand guidelines, including colors, fonts, logos, materials, finishes, lighting effects and installation specifications.

For multi-location and roll-out projects, standardized specifications and installation guidelines help maintain a consistent brand identity across different locations.

What materials do you use for custom signage?
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We work with a wide range of materials, including:

  • Stainless Steel

  • Aluminum

  • Galvanized Steel

  • Brass

  • Copper

  • Acrylic

  • Polycarbonate

  • Tempered Glass

  • LED Modules

  • Vinyl Graphics

    Material selection depends on the project's location, application, design requirements, expected service life and budget. Our team can recommend suitable materials for indoor, outdoor and illuminated signage applications.

What lighting options do you offer?
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We offer multiple illumination options, including:

  • Front-lit Letters

  • Back-lit / Halo-lit Letters

  • Edge-lit Letters

  • Face & Back-lit Letters

  • RGB Color-changing LED

  • Warm White

  • Cool White

  • Non-illuminated Signs

Lighting can be customized according to your brand identity, architectural environment and project requirements.

Can I request samples before mass production?
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Yes. Sample production is available for most custom signage projects.

Physical samples can be used to confirm materials, colors, surface finishes, lighting effects, dimensions and workmanship before mass production.

What information do you need for a signage quotation?
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To provide an accurate quotation, we recommend sharing:

  • Drawings or design files

  • Sign dimensions

  • Material requirements

  • Lighting requirements

  • Quantity

  • Installation location

  • Delivery destination

  • Project timeline

If some information is not available yet, you can send us your project idea, reference images or preliminary drawings first. Our team can help evaluate the requirements.

How long does custom signage production take?
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Production time depends on the project size, quantity, materials and complexity.

Typical production lead times are:

  • Small orders: 10–15 working days

  • Medium projects: 15–25 working days

  • Large commercial projects: 20–40 working days

    After order confirmation, we provide a detailed production schedule based on the project requirements.

How do you ensure the quality of custom signage?
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Quality is controlled throughout the production process.

Depending on the product and project requirements, inspections may include:

  • Material verification

  • Dimensional inspection

  • Welding quality checks

  • Surface finishing inspection

  • LED testing

  • Waterproof testing when required

  • Assembly inspection

  • Final quality inspection before shipment

    Our quality control team checks each product against the approved project specifications before shipment.

How are custom signs packaged for international shipping?
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We use export-oriented protective packaging to reduce the risk of damage during transportation.

Depending on the product, packaging may include:

  • Protective film

  • Foam

  • Corner protectors

  • Reinforced export-grade wooden crates.

    For oversized, fragile or complex signage projects, customized packaging solutions can also be provided.

Do you provide installation drawings and technical support?
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Yes. Projects can include detailed installation documentation such as:

  • Installation Drawings

  • Structural Details

  • Mounting Instructions

  • Wiring Diagrams

  • Installation Guides

    For overseas projects, our engineering team can also provide remote technical support during installation when required.

Can you support large commercial and international signage projects?
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Yes. We support international contractors, architects, developers, branding agencies, project managers and commercial brands.

Our project management team can coordinate design review, engineering development, production scheduling, quality control, packaging, logistics and installation support.

We have experience supporting projects for hotels, shopping malls, office buildings, retail chains, hospitals and other commercial developments.

Can you ship signage worldwide?
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Yes. We export signage products to customers in different countries and have experience with international logistics.

Depending on the project requirements, we can arrange:

  • Sea Freight

  • Air Freight

  • Railway Transportation

  • International Express

    We work with logistics partners to coordinate transportation and help ensure products are delivered safely and on schedule.

What warranty do you provide for custom signage?
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Our warranty policy depends on the product type and application.

  • Sign bodies, including aluminum, stainless steel and acrylic panels: standard quality warranty with an optional paid extension up to 5 years

  • LED light modules, power supplies and transformers: 3-year free replacement warranty

    The warranty does not cover damage caused by improper installation, misuse, natural disasters, unauthorized modification or repair, or other factors outside the agreed product specifications.

What happens if the signs are damaged during transportation?
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If any product is damaged during transportation, please contact us as soon as possible and provide photos or videos of the packaging and damaged products.

Our team will review the situation and coordinate replacement parts, re-production or another appropriate solution according to the actual case.

Do you provide after-sales support after the warranty period?
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Yes. We continue to provide technical consultation and spare parts support after the warranty period.

Our team can assist with lighting failures, wiring issues, maintenance questions and replacement parts. For outdoor signage, we can also provide maintenance recommendations to help extend the service life of the signage system.

Locate Our MACCAN Office

You are warmly welcome to visit and inspect our Office at any time!